A young family is in despair over mould, water leaks causing damage and a bug infestation at their social home in Shinfield.
A young family in Shinfield is facing significant challenges due to mould, water leaks, and a bug infestation in their social home.
Livvy Cook, 22, and Shamen Goswell, 27, are living with their 11-month-old son in a flat owned by Wokingham Borough Council. They report ongoing issues with mould and water damage, including leaks from the flat above that have affected their microwave and kitchen appliances.
Ms Cook stated: “There’s been damp and mould, and now we’ve got a leak, a sewage smell in the bathroom, and bugs crawling over the floor. They still think it’s suitable for us to be living there.”
After reporting the problems, the family was temporarily relocated while mould removal was promised in July, but it took months for the council to act.
Despite assurances that they would not incur charges, Ms Cook expressed frustration at receiving bills for both their temporary accommodation and their social home. “They said they would pay the rent, but we’ve been stuffed with two bills for two places,” she said.
While the council has since addressed some issues, including fixing mould in the bedroom, installing a vent, and providing new carpets, Ms Cook remains anxious. “I still check for mould and my maternity leave has been destroyed. I’m worried the mould will come back; it’s been stressful for me as a first-time mum,” she added.
Wokingham Borough Council cannot comment on individual cases but acknowledged awareness of the family's situation and stated that they are working to support them.
James Aldridge, Local Democracy Reporter
