Kersti Ludvig, 39, and partner Mihkel Olop, 44, moved into their Priestwood Avenue house on March 31 with their son Scott, 8, daughter Isabel, 6, and their dog Chuckie, 5, after a year-long search for a bigger home.
They found a four-bedroom last month and left their three-bed in Agar Crescent. Their original move on January 19 fell through when the buyers pulled out, but Bridges Estate Agent found a new buyer within a week.
Then the Bracknell land-searches website froze, so solicitors couldn't access searches. The buyers' solicitor and lender used an indemnity policy instead; NatWest accepted it in place of the searches.
Mihkel said: "I was quite surprised that it was accepted, but of course it's a standard three-bed mid terrace. There should be no potential issues."
They moved in on March 31 and the kids each got new bedrooms. Scott said: "The favourite thing about my bedroom is that it's definitely bigger and it's got more space."
Isabel, who likes highland cows, said she wanted her bedroom painted black - but mum Kersti wasn't buying it. Kersti said: "She's a pink and purple girl all over."
Bracknell Forest Council told the LDRS the issue with the land searches computer arose after a system change at the end of January.
Spokesperson Jo Male said: "Unfortunately, what was meant to be a simple switch over became problematic as the data could not be transferred as easily and accurately as anticipated."
"The issue is that the data is not being accurately reflected within the Land Register... the system risks returning inaccurate results."
"We are doing everything we can to get the situation resolved and will update buyers and solicitors as soon as we can resume our land charges service."
Ted O'Neill, Local Democracy Reporter
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