Reading Borough Council is set to formalise rules on pest control, damp and mould in its council homes. The council is the town's biggest landlord, managing approximately 5,833 social homes.
The new policy documents don't change current service delivery, tenant entitlements or working practices. They simply formalise and clearly document the council's existing approaches as a landlord.
The policies target the biggest issues tenants face: pests, and damp and mould. While rats and mice are the most obvious problem, the council also covers eradication of bed bugs, cockroaches, pharaoh ants, hornets and wasps.
"Pests and infestations could be caused by structural problems, a build-up of refuse or other food sources, or a combination of both. We will provide clear information, including on our website, regarding individual types of pests and potential causes and solutions.
"Structural problems could include holes in the wall or damaged windows that allow pests to enter the property.
"A design problem that means a property cannot be kept clean and hygienic could attract pests.
"Examples of structural defects and design problems include:
• damaged external walls that allow pests to enter
• damaged vents or drains
• cracks in surfaces or worktops that mean they cannot be kept clean
• inadequate ventilation that causes conditions for pests to thrive
"Rubbish and food waste can attract pests and vermin. This could be caused by inadequate or unhygienic facilities for storing or disposing of waste.
"Food left out for wildlife may also attract unwanted pests."
The policy also makes clear which pests residents are expected to deal with themselves. Notable examples include, but are not limited to, spiders, earwigs, flies and fruit flies.
Damp and mould are a persistent issue. The council has a triage procedure that recognises those at higher risk of illness.
"Some tenants, including young children and people with some health conditions, such as respiratory issues or immune deficiencies, and those with disabilities, are potentially more vulnerable and at greater risk because of damp and mould.
"When damp and mould issues are reported, we will ask tenants if they or household members have any health needs or disabilities requiring their repairs to be prioritised."
The council's formal policies on pest control and damp and mould are due for approval at the Housing, Neighbourhoods and Leisure Committee meeting on 18 November.
James Aldridge, Local Democracy Reporter
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